Privacy Policy
HOUSE OF SL highly values the trust of all its guests. This is the reason; company maintains highest standards for customers’ information privacy and their secure transactions. Collection of Personal Information and Its Usage - Personal information includes your name, contact number, address, date of birth, gender, e-mail address, etc when you use our website; we ask and collect these information time to time.
The basic purpose of HOUSE OF SL behind collection of personal information is to provide all its guests an efficient, safe, smooth and customized shopping experience. These personal data of customers help us to provide them the features and services that are most likely to meet their requirements. After sharing the personal information, you are no more anonymous to us. Throughout the website, we indicate you that which fields are mandatory to fill and which are optional.
Every customer of us has the choice to not provide his/ her information and not use a particular feature or service on the Website. When you use our website, our server may automatically track information about you on the basis of browsing behavior. Your information is kept confidential by us and is used for internal research to know more about our users' interests, demographics and behavior. The collected information may also include your computer browser information, IP address, URL that you just came from and URL you next go to. We also get your details when you choose to post messages to us on chat room, messages board and feedback form. Your information is retained by the HOUSE OF SL to resolve the disputes, troubleshoot problems and provide customer support.
Our company also gets your personal information data, when you register yourself on the website. While, you can browse our product line and many sections on our website without registering yourself but in certain activities such as order placement, registration is mandatory. Cookies also help us in data collection and providing our special services to you, these are the data collection device on the hard drives of your personal computer. They help us in analyzing our promotional effectiveness, web page flow and also in promoting trust and safety of the user’s information. SL offers its some features through cookies only that also allow you the users to enter the password less frequently during a session. Most of our cookies are session cookies that themselves get deleted after completion of a session from your hard drive. You always have the option of declining use of cookies in your browser but in that case you may be required to re-enter your account password frequently during a session and the website may not have certain features.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To provide the services you request.
- To resolve disputes and troubleshoot problems.
- To help promote a safe service and collect money.
- To measure consumer interest in our products &services.
- To inform you about online and offline offers, products, services and updates.
- To customize your experience.
- To detect and protect us against error, fraud and other criminal activity.
- To update you with the changes of our terms and conditions.
- To improve our product and service offerings regularly.
- To provide you with the content & display of your specific interest and preferences.
The personal information we collect also helps us in analyzing the users’ activity on the website and also their demographic and profile data. HOUSE OF SL uses your IP address to diagnose the problems related to the website & server and also solve the same. Your IP address is also used by us in gathering broad demographic information and identifying you.
SL may share your personal data with the corporate affiliates with the purpose to help them in detecting and preventing fraud, theft and any other illegal acts. We may also disclose your personal data if required by the law in good faith.
Security
To keep your personal data protected from misuse, protection and alteration, our website has stringent security measures that are in our complete control. We also recommend you to access your account information through secure server.
Freedom to Opt-Out - All the customers of HOUSE OF SL are offered the freedom of opting out to receive non-essential communications such as promotional & marketing-related messages from the company. The customers, who are no more interested in keeping their contact information in our newsletters or list, can unsubscribe the same.
Important Note - We have the sole right to change our Policies and Terms of Use at any time without prior notice. To keep yourself updated with the changes, you are requested to periodically review this policy.
The visitors of this Website are considered that they agree to be bound by the terms and conditions of our Privacy Policy. Those who are not agree, are requested to not use or access our Website.
By use of this Website, you are agreeing to our Privacy Policy and disclosure of your personal information as per it. The main purpose of constituting this Privacy Policy is to clear the Terms of Use.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
